Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Since 1988, Tax Matters has delivered calm, clarity, and control for individuals, families, and business owners facing complex tax issues. With nearly four decades of hands-on experience, we assess all available options and provide direct, nonjudgmental guidance to lead clients toward resolution. We go beyond form preparation or balance negotiation to uncover the full story behind each problem. We carefully review past returns and supporting records, correct what needs fixing, and create strategies tailored to a client’s real circumstances. When appropriate we provide representation before the IRS, and our support continues after an immediate issue is resolved to help clients maintain long-term compliance and peace of mind.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
We examine the full story behind tax problems, review prior returns and supporting records, correct errors, and build strategies tailored to each client. We also prepare forms and negotiate balances when needed, and offer representation before the IRS when appropriate.
Who does Tax Matters serve?
Tax Matters works with individuals, families, and business owners to clarify their situation, identify available options, and follow a clear path toward resolution. Our approach is personalized rather than one-size-fits-all.
How long has Tax Matters been in business?
Since 1988, the firm has brought nearly four decades of hands-on tax experience to help clients resolve tax issues efficiently and confidently.
Will you review my previous tax returns?
Yes. We carefully review prior returns and underlying records to identify issues and correct what needs fixing, which then informs the strategy we recommend.
Do you continue support after a case is resolved?
Yes. Our support continues after the immediate problem is resolved to help clients maintain long-term compliance and peace of mind.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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